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Harikumar R

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Senior Business Analyst, Product Owner & Digital Transformation Leader with 16+ years of global experience across APAC · Europe · USA. I translate complex business challenges into elegant, high-impact digital solutions.

16+
Years Exp.
$190M+
Revenue Impact
13
APAC Markets
8
Companies
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01. About Me

Who I Am

Location
Bangkok, Thailand
Phone
(+66) 093-032-3000
Education
B.Tech Engineering
University
MGU Kerala, India

Harikumar R is a versatile professional with 16+ years of global experience — operating across multiple disciplines including Senior Business Analyst, Product Owner, IT Solution Designer, Business Operations Analyst, and Digital Transformation Lead.

His career spans 8 companies and 3 continents, covering industries from FMCG, Banking, Insurance, Healthcare, and Fintech to Supply Chain, Telecom, and Blockchain. He has delivered enterprise platforms for DKSH, EY GDS, Unilever, ARV-PTTEP, and UST Inc., driving measurable business outcomes in every role.

Beyond work, he is the creator of Ideations by Hari — a blog with 25+ articles on Product Management, Agile, and technology, driven by a genuine passion for continuous learning and knowledge sharing.

Certifications
🏅 CSPO® – Scrum Product Owner 🏅 ITIL® & ITIL SO 🏅 AWS Certified 🏅 IBM DB2 Certified 🏅 IBM Mainframe 🏅 AI Product Owner
Languages
English — Fluent Thai — Professional Malayalam Hindi Tamil French — Basic
Industries
FMCG / RetailBankingInsurance Healthcare / PharmaFintech / Web3Supply Chain E-commerce / B2B/B2CTelecomManufacturing TravelAI / MLMarTech
02. Skills & Tools

Full Toolkit

Consolidated from 5 role profiles across 16+ years — BA, Product Owner, Biz Ops, IT Lead, and Technical Analyst.

📋 Business Analysis
Requirements GatheringRS Docs / BRD / PRDUser Stories & ACBusiness CasesAs-Is / To-Be MappingGap AnalysisBPMN / UMLUAT StrategyLucidchart / Miro
🎯 Product Management
Product Vision & RoadmapBacklog PrioritizationOKR / KPI FrameworksGo-to-Market StrategyStakeholder ManagementCustomer DiscoveryCompetitive ResearchVendor Governance
🔄 Agile & Delivery
Agile / Scrum / SAFeITIL ComplianceJIRA & ConfluenceKanbanPRINCE2-Style DeliverySprint PlanningSIT / UAT CoordinationRisk Escalation
📊 BI & Analytics
Power BITableauSQLKPI Dashboard DesignAdvanced ExcelLookerData Quality & GovernanceSAS / QlikView
🏢 Enterprise Platforms
Salesforce CRMSAP ERPWMS / TMS / OMSOracle FlexcubeB2B / B2C MarketplaceAvaloqMicrosoft DynamicsHealth-Edge
🤖 AI & Automation
OpenAI / GenAIAgentic AILangChainPower AutomateZapier / Make / n8nUiPath / RPANLP / Chatbot DesignBubble / Glide
Technologies & Tools
PythonSQL / TSQLJavaScriptNode.jsJavaHTML / CSSREST API / JSONSOAP / XMLETL ToolsAWSDocker / CI-CDWebSphere MQOracle DBIBM DB2PostgreSQLMySQLMongoDBMS SQL ServerDynamoDBRedisFirebaseBigQueryPostmanSoapUIJMeterXray / TestRailFigmaSharePointPower AppsRetoolCOBOLShell ScriptIBM Mainframe
03. Career Journey

Work Experience

16+ years · 8 companies · APAC · Europe · USA — always adapting, always delivering measurable impact.

30%
Reduction in manual processes at DKSH — Salesforce, SAP & Power BI across 13 APAC markets
DKSH Thailand
$40M
Annual revenue increase at EY through AI/ML product delivery and feature backlog management
EY GDS LLP
$150M+
Annual platform revenue managed as Product Owner — Banking, Insurance, Healthcare & Logistics
UST Inc.
40%
KYC turnaround reduction via blockchain e-KYC platform design and UAT delivery
ARV – PTTEP
25%
Order conversion increase at Unilever through WMS/TMS integration and B2B marketplace redesign
Unilever Grow 24/7
3+
New enterprise clients won at EY via competitive feature research and precise delivery
EY GDS LLP
04. Ideations

Blog & Writing

25+ articles on Product Management, Business Analysis, Agile, and Technology — written since 2019.

🔍
No posts found.
05. Contact

Get In Touch

Open to new opportunities, consulting engagements, PM collaborations, or simply a great conversation about product, technology, and innovation.

📞
Phone
(+66) 093-032-3000
📍
Location
Bangkok, Thailand & India
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